Terms & Conditions

Website: https://gurukripainternational.com/

Business Name: Guru Kripa International

Last Updated: 6 November 2026

1. Introduction

Welcome to Guru Kripa International. These Terms & Conditions govern your access to and use of our website, products and services.

By visiting our website, submitting an enquiry or placing an order, you agree to these Terms & Conditions. If you do not agree, please discontinue using our website.

2. About Our Products

Guru Kripa International manufactures and supplies diamond-based abrasives, polishing brushes and stone-finishing tools for granite, marble and other natural stone processing applications.

Product specifications, images, descriptions and technical details are provided for general information. Actual product appearance and specifications may vary depending on the product model, manufacturing requirements and technical configuration.

3. Product Enquiries and Orders

  • Customers may contact us for product information, specifications, quotations and bulk orders.
  • All orders are subject to confirmation and acceptance by Guru Kripa International.
  • Customers must provide accurate contact, delivery and billing information.
  • Customised products and special manufacturing orders may have separate terms and delivery timelines.
  • An enquiry or quotation request does not constitute a confirmed order.

4. Pricing and Payments

  • Prices and quotations are communicated according to product specifications and order quantities.
  • Applicable taxes, shipping charges and other costs will be communicated where relevant.
  • Payment terms will be specified in the quotation, proforma invoice or order confirmation.
  • Orders may be processed after the agreed payment requirements have been fulfilled.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on product availability, manufacturing schedules and transportation conditions.
  • Customers are responsible for providing accurate delivery information.
  • Any visible damage to packaging should be reported promptly with supporting photographs.
  • Guru Kripa International is not responsible for delays caused by circumstances beyond its reasonable control.

6. Returns and Replacements

Returns, replacements and exchanges are subject to prior approval.

Customers should contact us regarding damaged, defective or incorrectly supplied products as soon as possible after delivery.

Products that have been used, modified, incorrectly installed or damaged through improper handling may not qualify for replacement.

Custom-made and specially manufactured products may be subject to separate return conditions communicated before order confirmation.

7. Product Usage and Safety

Our abrasives and polishing tools are intended for compatible stone-processing and industrial applications.

Customers must:

  • Select products compatible with their machinery and intended application.
  • Follow the manufacturer’s operating instructions.
  • Use suitable protective equipment.
  • Observe recommended operating speeds and safety procedures.
  • Ensure proper installation and maintenance.

Incorrect installation, unsuitable machinery or improper operation may cause damage or injury.

8. Warranty and Liability

Any applicable product warranty will be communicated separately with the relevant quotation or order documentation.

To the extent permitted by applicable law, Guru Kripa International shall not be responsible for damage resulting from misuse, improper installation, unsuitable machinery, unauthorised modification or failure to follow operating instructions.

Nothing in these Terms excludes liability that cannot legally be excluded.

9. Intellectual Property

All website content, including text, photographs, graphics, logos, product descriptions and designs, belongs to Guru Kripa International or its respective rights holders.

No material may be copied, reproduced, distributed or commercially used without prior written permission.

10. Website Information

We make reasonable efforts to maintain accurate website information. However, errors, omissions, technical interruptions or outdated information may occasionally occur.

We reserve the right to update product descriptions, specifications and website content without prior notice.

11. Privacy and Personal Information

Personal information submitted through our website may be used to respond to enquiries, process orders, provide customer support and communicate relevant business information.

Please refer to our Privacy Policy for additional details about the collection and handling of personal information.

12. Third-Party Links

Our website may contain links to third-party websites or services. We do not control and are not responsible for their content, availability or privacy practices.

13. Limitation of Liability

To the extent permitted by applicable law, Guru Kripa International shall not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms limits any rights or remedies available to customers under applicable consumer protection laws.

14. Changes to These Terms

Guru Kripa International reserves the right to modify these Terms & Conditions at any time. Updated terms will be published on this page with a revised date.

Continued use of our website after changes are published constitutes acceptance of the updated terms, to the extent permitted by law.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts in Jaipur, Rajasthan, India.

16. Contact Information

For questions regarding these Terms & Conditions, orders or products, please contact us:

Guru Kripa International

Ground Floor, Plot No. 77, Malikpur, Govindgarh, Chomu, Jaipur, Rajasthan – 303712, India.